Protocols for Leading in Complexity

There are a wide range of protocols that support leaders and groups to navigate complex environments. These structured approaches help with sense-making, finding direction, building relationships, and more. The protocols are organized into four process levels:

Personal Level: Protocols that support individual reflection and personal development

• Enable deep thinking and self-awareness

• Help clarify individual perspectives before group engagement

• Support personal preparation for collaborative work

Interpersonal Level: Protocols designed to enhance collaboration between individuals

• Facilitate productive dialogue and understanding

• Create frameworks for constructive feedback

• Enable effective information sharing between people

Group Level: Protocols focused on team or group development

• Build cohesion and shared understanding

• Support collective decision-making processes

• Enhance team learning and adaptation

System Level: Protocols that help participants understand and navigate the broader system

• Reveal patterns and relationships within complex environments

• Support big-picture thinking and organizational awareness

• Help in identifying leverage points for systemic change